Business Administratorfrom £950/mo
Admin is where growing businesses quietly bleed money: a UK administrator costs £31,651 a year fully loaded, and most of what they do — data entry, document…
Offshore staffing for property & lettings businesses
Property businesses run on coordination: tenant queries, maintenance scheduling, compliance certificates, rent chasing, listings and a constant tide of calls and emails. Almost all of it is structured, repeatable work — exactly what shouldn't be consuming your negotiators' and property managers' days at UK salaries.
Client outcomes
How UK businesses use Aspire
Anonymised outcomes from real engagements. We protect every client's confidentiality and never publish identifiable details or unverified figures.
Logistics — finance & customer service
A UK logistics business moved its bookkeeping, finance and phone-based customer service offshore, building a dedicated team on UK hours that added capacity while reducing employment costs versus UK hiring.
Accountancy practices — added capacity
UK accountancy firms have built capacity with dedicated offshore accountants and bookkeepers handling preparation work, while their qualified staff keep all regulated review and sign-off in-house.
Workwear supplier — digital support
A UK workwear and uniform supplier added dedicated offshore digital marketing support that works on UK time, uses the company's own tools, and operates as part of the in-house team.
Honest about experience
Sector experience where it exists. Excellence everywhere.
Where we can, we shortlist candidates with direct property or lettings experience — and when the perfect sector match isn't available, you get an experienced, highly capable administrator who learns your systems and processes fast. Most clients find a strong generalist trained their way outperforms a sector hire trained someone else's way: you're not buying habits formed elsewhere, you're building exactly the team member your operation needs.
Customer Service Agentfrom £950/mo
Customer queries don't stop because your team is busy — and every slow reply costs goodwill, reviews and repeat business. A dedicated non-voice agent keeps…
Sales Administratorfrom £950/mo
Every hour your salespeople spend on admin is an hour they're not selling — and most sales teams lose a day a week to CRM updates, quotes, proposals and…
Bookkeeperfrom £1,150/mo
Bookkeeping is the work every business needs and no business wants to pay UK prices for. Ledgers, reconciliations, invoices and credit control are essential,…
Roles for your sector
The roles property & lettings hire from us
Your job titles, mapped to the roles we provide. Most are skilled administrators we train to your process; finance roles bring genuine accounting experience.
| Your role | Our equivalent | From | What you get |
|---|---|---|---|
| Property Administrator | Business Administrator | from £950/mo | A skilled administrator we train to your lettings/management process. |
| Maintenance Coordinator | Operations Administrator | from £950/mo | Contractor scheduling, works orders and follow-up. |
| Lettings / Tenant Support | Customer Service Agent | from £950/mo | Tenant and applicant queries by email and portal. |
| Service Charge / Rent Administrator | Bookkeeper | from £1,150/mo | Rent posting, arrears admin and service-charge reconciliations. |
| Compliance Administrator | Office Administrator | from £950/mo | Gas, EPC, EICR certificate tracking and renewals. |
| Sales / Listings Administrator | Sales Administrator | from £950/mo | Rightmove/Zoopla uploads, CRM hygiene and pipeline admin. |
Sector questions
Property & lettings FAQs
Can they use our property software?
Yes — Reapit, Alto, Jupix, Arthur, Fixflo and similar platforms are trained during onboarding inside your own logins and permissions. If your stack is niche, your administrator learns it the way any UK starter would — with your processes leading.
Can offshore staff speak to our tenants?
Written channels — email, portals and messaging — are standard and excellent. For phone-based tenant contact, we'd scope a voice role explicitly so spoken-English screening matches the job; raise it in your discovery call.
How fast can a property administrator start?
Around four weeks from discovery call to fully operational — including your interview, onboarding into your systems, and compliance and process training.
Can they use our property CRM and portals?
Yes — they work inside your lettings or property-management software and portal back-ends (Rightmove, Zoopla feeds and similar), trained in your environment during onboarding.
What property tasks are best to offshore first?
Start with high-volume process work — listing administration, referencing, tenant correspondence and CRM updates — before moving to more judgement-heavy tasks.
Do they work UK hours for tenant and landlord queries?
Yes — they work your UK business hours, so correspondence and coordination happen in real time during your working day.
See what the numbers look like for you
A 15-minute call scopes the role and gives you exact figures — no pressure, no hard sell.